Privacy Policy

We collect information you provide directly, plus some information collected automatically when you use the site:

• Information You Provide
  • Name
  • Email address
  • Company and role information
  • Type of help requested
  • Situation description
  • Referral source
  • Any additional information you choose to share
• Information Collected Automatically
  • Device and browser information
  • IP address and general location data
  • Pages visited and time spent on our website
  • Referring website or source

We use the information we collect to:

• Respond to your inquiries and evaluate potential consulting engagements
• Provide consulting services and communicate about ongoing projects
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

We use the following third-party services to operate the website and support our business. Each service operates under its own privacy policy, which we encourage you to review:

• Convex
  • Real-time database for storing form submissions securely
• Vercel
  • Website hosting and analytics
• Cloudflare Zaraz
  • Consent management and analytics event routing
• Google Analytics
  • Website traffic analysis and user behavior insights
• Meta
  • Server-side measurement of completed questionnaires and campaign optimization, where permitted by your location and privacy choices

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Form submissions are retained for up to 3 years after the last interaction, unless you request earlier deletion. Analytics data is retained according to each third-party provider's retention policies. Your browser's Meta permission receipt lasts for the session. Minimal server-side permission and withdrawal records remain while needed to validate your current choice and prevent withdrawn permission from being reused. Meta applies its own retention policy to event data.

We use essential cookies and, where permitted, first-party analytics to understand how visitors use the website. Meta measurement and optimization is a separate purpose and does not inherit first-party analytics permission.

Where permitted, we may tell Meta that a questionnaire was completed so we can measure and improve our advertising. We do not send questionnaire answers, contact details, business names, messages, or uploaded filenames to Meta. We do not use advanced matching, website retargeting, or lookalike audiences at launch.

Depending on your location, Meta measurement stays off until you accept it or remains available until you opt out. It stays off when Global Privacy Control is enabled and when we cannot determine which rule applies.

Use Privacy choices in the footer to review or change these settings at any time. Turning off Meta measurement stops future events and clears Meta identifiers accessible to this site. You can also control cookies through your browser settings.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), if applicable under California law. We provide the following disclosures for transparency:

• Right to Know: You may request information about the personal data we collect and how it is used
• Right to Delete: You may request deletion of your personal data, subject to certain exceptions
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• We do not sell personal information. Where permitted, Meta measurement and campaign optimization may constitute sharing for cross-context behavioral advertising under California law. Use Privacy choices or Global Privacy Control to opt out.

Depending on your location and the circumstances, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), secure database storage, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

If a change requires a new privacy choice, we will ask before the affected processing begins.

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:

Ospina Company LLC Email: legal@ospinacompany.com Contact Form: ospinacompany.com/questionnaire