Information We Collect
We collect information you provide directly, plus some information collected automatically when you use the site:
- Information You Provide
- Name
- Email address
- Company and role information
- Type of help requested
- Situation description
- Referral source
- Any additional information you choose to share
- Information Collected Automatically
- Device and browser information
- IP address and general location data
- Pages visited and time spent on our website
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and evaluate potential consulting engagements
- Provide consulting services and communicate about ongoing projects
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
Third-Party Service Providers
We use the following third-party services to operate the website and support our business. Each service operates under its own privacy policy, which we encourage you to review:
- Convex
- Real-time database for storing form submissions securely
- Vercel
- Website hosting and analytics
- Cloudflare Zaraz
- Consent management and analytics event routing
- Google Analytics
- Website traffic analysis and user behavior insights
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Form submissions are retained for up to 3 years after the last interaction, unless you request earlier deletion. Analytics data is retained according to each third-party provider's retention policies.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze website traffic and improve your experience. These include essential cookies required for the website to function properly, and analytics cookies that help us understand how visitors interact with our website.
Where consent is required by applicable law, analytics tools are held until you make a consent choice. In other locations, analytics cookies may be enabled automatically for usage measurement.
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), if applicable under California law. We provide the following disclosures for transparency:
- Right to Know: You may request information about the personal data we collect and how it is used
- Right to Delete: You may request deletion of your personal data, subject to certain exceptions
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
- We do not sell personal information to third parties
Your Rights
Depending on your location and the circumstances, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your personal data
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), secure database storage, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:
Ospina Company LLC Email: legal@ospinacompany.com Contact Form: ospinacompany.com/questionnaire